EDF Contact Number: 0800 096 4063

Contact EDF Energy on their freephone contact number for new tariff deals 0800 096 4063 to receive a quote on the cost of fuelling your household with their gas and electricity services.


New Tariffs – 0800 096 4063

You can call EDF on their freephone contact number for new tariffs deals 0800 096 4063 to get a quote for your gas and electricity services over the phone. For instance, if you have recently moved into a new home and require an estimate of your monthly utilities bill then the EDF representative can suggest a range of tariffs based on either your previous energy usage or the average expense in a property of a similar size. Callers should therefore be prepared with their gas and electricity meter readings when using this number; once they have given the representative the appropriate information and payment details they will be able to set up a direct debit over the phone. EDF also gives customers the choice of a fixed or standard variable tariff depending on their preferred payment method. You should also get in touch on the EDF new tariff helpline to apply for a warm home energy bill discount if you fit the eligibility criteria. Similarly, callers can ask for a quote for a EDF Blue and price protection tariff whether they have a prepayment meter or not. Notably, this contract does not charge any exit fees if you would like to leave EDF early before switching energy providers.


Account Queries – 0800 056 7777

Alternatively, you should phone EDF on their account queries contact number 0800 056 7777 if you are an existing customer who would like assistance with your bill. For instance, customers can use this number to set up a direct debit if they normally pay their monthly bill manually or even ask for clarification on a variable tariff charge that is higher than expected. Moreover, you may wish to use this number to ask for assistance when giving energy readings as to reassess your gas and electricity usage before asking for your tariff to be recalculated accordingly. Alternatively, you may wish for technical assistance when using the EDF Energy mobile app or when logging into your online ‘My Account’ feature so that you continue to pay a bill or update your meter reading from your computer.


Cost of Calling the Energy Supplier

EDF Energy uses a 0800 contact number for both its new tariff and account queries helpline meaning that callers will be able to contact an advisor completely free of charge from both UK mobiles and landlines. Furthermore, the EDF call centre is available to be contacted during the opening hours of 8am–8pm Monday to Friday, 8am–2pm Saturdays.


EDF Phone Numbers

EDF Department UK Contact Number Opening Times
New Tariffs 0800 096 4063 8am–8pm Monday to Friday, 8am–2pm Saturdays
Account Queries 0800 056 7777 8am–8pm Monday to Friday, 8am–2pm Saturdays
National Gas Emergency Service 0800 111 999 24 Hours


Write to EDF

If you are dissatisfied with the services provided by the energy provider or if you are unhappy with the amount of your monthly or annual utilities bill then you can send a letter detailing your written complaint to the following EDF address:

EDF Energy,
Osprey House,
Osprey Road,
EX2 7WN,
United Kingdom.