Income Support Contact Number: 0800 055 6688

Phone the UK Department for Work and Pensions by calling the freephone Income Support contact number 0800 055 6688‬ so that you can enquire about the application process for the welfare benefit.


About Income Support

Income Support is a means tested welfare benefit that is available to claimants who are living in the UK on a low income. It should be noted however, that you will be unable to claim for Income Support if you have savings that amount to over £16,000. Moreover, claimants must be between 16 and the state pension age and be working fewer than 16 hours a week to receive the benefit payment.


Income Support Freephone Enquiries – 0800 055 6688

‬Contact Jobcentre plus on their freephone Income Support telephone number 0800 055 6688 to enquire about the process of making a new claim with a DWP representative. As Income Support is means tested, you should ask for a calculation of your entitlement but your total allowance will depend on factors such as your medical inability to work or whether you have financial dependents. The Department for Work and Pensions representative will also be able to assist with the online application form if you are unable to send the documents through the post.

If you are currently receiving Income Support but have had a change of circumstances then you should inform the DWP representative as soon as possible as to prevent having to pay back any benefit instalments that you were not entitled to. Moreover, if you are unhappy with a sanction that was issued following a missed Jobcentre meeting or if you would like to contest a decision following your Income Support application then you should register a complaint on this number.

If the Jobcentre plus advisor is satisfied that you are unable to work then they will help you book an appointment at your local Jobcentre before you can begin receiving installments directly to your bank account.


When to Call Income Support

The Department for Work and Pensions Income Support department uses a 0800 freephone number meaning that all calls will be completely free of charge whether made from a UK mobiles or landline telephones. If you would like to contact a Department for Work and Pensions representative then you do so during their opening hours of 8am-6pm Monday to Friday.


Key Income Support Contact Numbers

Income Support Department UK Contact Number Opening Hours
New Claims for Jobseeker’s Allowance, Income Support, Incapacity Benefit or Employment and Support Allowance 0800 055 6688 8am-6pm Monday to Friday
Jobcentre Plus – Existing Claims General Enquiries 0345 608 8545 8am-6pm Monday to Friday
Universal Credit Enquiries 0345 600 0723 8am-6pm Monday to Friday
Social Fund Enquiries 0345 603 6967 8am-6pm Monday to Friday
Maternity Allowance Enquiries 0345 608 8610 8am-6pm Monday to Friday
Bereavement Benefits 0345 608 8601 8am-6pm Monday to Friday


UK Job Centre Locator

After contacting the Income Support representative on the above number, you can book an appointment at your local Jobcentre Plus using the DWP Online Jobcentre Locator so that you can complete your application in person.