Contact Netflix UK on the following customer service number 0800 096 8879 for price enquiries, to discuss the release date of an upcoming film or television series, or to pay your monthly subscription over the phone.
Netflix Customer Services – 0800 096 8879
Call Netflix on their freephone UK number 0800 096 8879 to contact a customer service advisor about the cost of your monthly subscription. You may wish to upgrade your subscription, or to query the difference in cost between the premium HD and standard streaming service. You can also contact Netflix to request troubleshooting for technical support if you are unable to sign into your account, if a video is not streaming, or if there is no audio playing. Alternatively, you can receive support if the Netflix app is failing to download on your mobile phone. You should also use the UK customer service number for management, as you will be able to reset your password, cancel a free trial or update any payment details over the phone. In addition, the freephone Netflix number can be used for queries about any of their streamable content, from original tv shows, films and documentaries.
Complaints – 0800 096 8879
By contrast, you can call the Netflix freephone number 0800 096 8876 to register a formal complaint. For example, customer may wish to issue a complaint regarding streaming quality, if they believe they have been overcharged for the service or if Netflix has failed to cancel their subscription after a free trial. In addition, you can also use this number to cancel your Netflix account outright if you are no longer happy with the streaming service.
Call Costs and Contact Hours
The Netflix customer service helpline operates a freephone contact number, meaning that all calls will be completely free of charge from a UK mobile or landline. You will be able to contact a customer service advisor any time of your choosing, as the Netflix helpline is available 24 hours a day, 7 days a week.
Netflix Online Chat
If you have been unable to contact Netflix customer services on their telephone number 0800 096 8879, then you will be able to report any problems with your account online, using the Live Chat Service available on their UK website.